Microsoft Outlook Inbox Repair Tool – Location & Working Steps

admin | December 27th, 2018 | outlook

Being a proficient email application, Microsoft Outlook is used by many business users across the globe. But nothing in this world is free from flaws and same is the case with Microsoft Outlook and its data file. PST and OST are the two data file supported by MS Outlook to store and manage data. Outlook Inbox Repair Tool (Scanpst.exe) is an inbuilt utility provided by Microsoft to fix Outlook data files. However, there are several reasons that result in issue in PST and OST file and break the continuity of workflow. For example, corruption, orphan, large size, and inaccessible PST and OST files. In all such situations, it becomes difficult for a normal user to fix it without any expert help.

Outlook Inbox Repair Tool to Fix Outlook Data File Issues

There are number of reasons available that can infect or corrupt Outlook data file. The list of reasons and errors related to the same is uncountable. So, the main point will always be how to fix those issue. Since Microsoft offers an inbuilt utility named as Inbox Repair tool to deal with every issue in Outlook. Thus, let us first discuss the same (scanpst.exe).

OST Integrity Check tool: This is available in Outlook 2007 and below versions to overcome OST file corruption issues. In latest versions of Outlook, scanost.exe is not available anymore.

Inbox Repair tool: It is scanpst.exe tool that is mainly designed to overcome the PST file related issues. In addition to PST file, this utility is capable to deal with OST file in the latest versions. I.e it is available in Outlook 2007 and above versions.

Where SCANPST.EXE is Located on the Local Machine?

The location of scanpst.exe or Outlook Inbox repair Tool on the local machine varies from version to version of Outlook. So based on the version of Microsoft Outlook, location of Inbox Repair tool is mentioned below:

  • In Outlook 2003: C:\Program Files\Common Files\System\MSMAPI\locale ID
  • In Outlook 2007: C:\Program Files\Microsoft Office\Office12
  • In Outlook 2010: C:\Program Files\Microsoft Office\Office14
  • In Outlook 2013: C:\Program Files\Microsoft Office\Office15
  • In Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16
  • In Outlook 2019: C:\Program Files (x86)\Microsoft Office\root\Office19
  • It first scans the PST file and then try to repair it. However, it went through 8 phases to complete the process efficiently.

    How Outlook Inbox Repair Tool Works in Actual?

    If a user wants to repair or fix personal folder file (PST) file of Outlook via scanpst.exe tool, follow the steps mentioned below:

    1. First of all, you need to exit Microsoft Outlook application
    2. After that, go to the location of SCANPST.EXE tool depending upon your Outlook version

    outlook inbox repair tool

    1. Then, click on Browse button to upload the PST file that you want to repair

    scanpst.exe tool

    1. Now, click on the Start button to initiate the scanning process

    repair outlook file using inbox repair tool

    1. As the scanning process completed successfully, click on the Repair button to begin the repair process.

    Tip: Take backup of PST file before starting repair process on it.

    microsoft outlook inbox repair tool

    Note: In all Outlook versions earlier than Outlook 2016, scanpst.exe run only a single pass i.e., Phase 1 to 8 to scan the damaged PST or OST file. But, in some situations, single pass is not enough to fix this issue. Therefore, in that case, multiple passes are required in batch to achieve a steady state.

    In addition, when the repair process is completed, .log, .bak, and .pst file is created as a repaired file on the place of original corrupted PST file.

    Closing Words

    Whenever a user needs to overcome any PST file issue in Outlook, Inbox repair tool strikes in every user’s mind. But still, there is a number of users who do not know all about this scanpst.exe tool. Thus, in this blog, all about Outlook Inbox Repair tool is covered; where it is located, how it works etc. However, there are many limitations for scanpst.exe like, it is not able to repair severely corrupted PST file. It fails to fix multiple PST files together. Thus, to have a foolproof solution, a user is advised to take help of some third-party tool like Outlook PST Repair software. This application is very much famous among the users to tackle Outlook data file problems.